Welcome to Exclusive Group

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Common Esclation Matrix

Details of	Contact Person	Address	Contact No.	Email Id
Customer care	ASHOK TRIVEDI	113-b Block Silver Mall, RNT Marg Indore-Madhya Pradesh-452001	0731-4243243 WORKING HOURS MON-FRI (9.30 AM-6.00 PM) SAT 11.00 AM- 4.00 PM	ho@exclusivegroup.co.in
Head of Customer care	RAM SHARMA	113-b Block Silver Mall, RNT Marg Indore-Madhya Pradesh-452001	0731-4243205 WORKING HOURS MON-FRI (9.30 AM-6.30 PM) SAT 11.00 AM- 4.00 PM	rams@exclusivegroup.co.in
Head of Client Servicing	KAMAL CHICHANI	113-b Block Silver Mall, RNT Marg Indore-Madhya Pradesh-452001	0731-4243238 WORKING HOURS MON-FRI (9.30 AM-6.30 PM) SAT 11.00 AM- 4.00 PM	esldp@exclusivegroup.co.in
Compliance Officer	VIVEK MEHARWAL	113-b Block Silver Mall, RNT Marg Indore-Madhya Pradesh-452001	8305103911 ,07314243139 WORKING HOURS MON-FRI (9.30 AM-6.30 PM) SAT 11.00 AM- 4.00 PM	co@exclusivegroup.co.in
CEO	YOGESH GUPTA	113-b Block Silver Mall, RNT Marg Indore-Madhya Pradesh-452001	0731-4243111 WORKING HOURS MON-FRI (9.30 AM-6.30 PM) SAT 12.00 AM- 3.00 PM	yogesh_exclusive@yahoo.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in or Exchange at

NSE- https://investorhelpline.nseindia.com/NICEPLUS/.
BSE- https://bsecrs.bseindia.com/ecomplaint/frminvestorhome.aspx
MCX- https://www.mcxindia.com/investor-services
NCDEX- askus@ncdex.com
CDSL- https://www.cdslindia.com/footer/grievances.aspx

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Att.Investors:Prevent unauthorised transactions in your account,Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day issued in the interest of investors. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account. Important:- Attention all Individual BOs having Demat A/c. with us, please update your Aadhar immediately as per the announcement in union budget 2017-18

"Attention Investors 1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. 2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. 3. Pay 20% upfront margin of the transaction value to trade in cash market segment. 4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard 5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month." .......... Issued in the interest of Investors. 6. Click on Advisory for investors to view Advisory as per Exchange Circular. 7. CDSL-The Investor Charter available on Downloads 8. Investor Charter for Stock Brokers 9. Investor Complaints Data 10. For E-voting click here 11. EXCLUSIVE SECURITIES LTD -BANK DETAILS 12. ACCOUNT OPENING FLOW AT ESL 13. FILING COMPLAINT TO ESL 14. AUTHORISED PERSON AND BRANCH DETAILS ESL 15. ESLDP-Filing-Complaints 16. Benefits of Register on SCORES portal